Sera ya faragha

Wheel of Knowledge Imechapishwa na Wheel Limited

Last updated: 17 September 2026

Wheel Limited (“sisi”, “sisi”, “yetu”) huendesha mchezo wa rununu Wheel of Knowledge (“App”). Sera hii ya faragha inaelezea ni habari gani tunayokusanya, jinsi tunavyoitumia, na haki unazo. Kwa kutumia Programu unakubali mazoea yaliyoelezwa hapa.

Wheel Limited ni kampuni iliyosajiliwa nchini Uingereza na Wales (Kampuni Nambari 17163116). Ofisi iliyosajiliwa: 26 Cowper Road, Slough, SL2 1TQ, Uingereza.

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1. Sera hii inatumika kwa nani

Programu imekusudiwa tu kwa watumiaji wenye umri wa miaka 18 or over. Haturuhusu kwa ufahamu mtu yeyote chini ya miaka 18 kuunda akaunti, kucheza, kuanza jaribio, au kujiandikisha. Ikiwa tutajifunza kwamba tumekusanya habari kutoka kwa mtu chini ya miaka 18, tutaifuta.

2. Taarifa tunayokusanya

Account information. Unaingia kwa kutumia Sign in with Apple au Google Sign-In. Tunapokea kitambulisho cha kipekee cha akaunti na, kulingana na chaguzi zako na mtoa huduma, anwani yako ya barua pepe na jina la onyesho. Hatupokea au kuhifadhi nenosiri lako la Apple au Google.

Age confirmation. Ili kutekeleza sera yetu ya 18+, tunarekodi kwamba umethibitisha kuwa una umri wa miaka 18 au zaidi. Ambapo kifaa chako au jukwaa hutoa ishara ya umri, tunaitumia wakati wa kuingia; hatuhifadhi data ya umri wa jukwaa ya msingi kwa muda mrefu.

Gameplay information. Tunashindika habari zinazohitajika kuendesha mchezo, kama vile maendeleo yako ya mchezo, alama, mechi zilizochezwa, na hafla za mchezo. Mchezo una mamlaka ya seva, kwa hivyo habari hii inashindwa kwenye seva zetu ili kuweka kucheza haki.

Subscription and entitlement information. Usajili na jaribio lolote la bure husindikaji na Apple (Duka la App) au Google (Google Play). Tunapokea au kuhifadhi kadi yako kamili au maelezo ya malipo ya not. Tunapokea uthibitisho wa usajili wako au hali ya majaribio kutoka kwa duka husika ili tuweze kufungua ufikiaji.

Technical information. We collect limited technical data — device model, operating system version, app version and the language you chose — as part of the sign-in record below. The App sends us no crash reports and no analytics.

Voice and video. During a match you can talk with the other players at your table, and when you accept a video call from a friend you can see each other in the lobby, before the game starts. Your voice and your video travel directly between players' devices (peer to peer), encrypted end to end; our servers pass on only the connection setup, never the audio or the video. When a direct connection between two devices is impossible, the stream is relayed by our own relay server, which passes it on encrypted and cannot decrypt it. Nothing is recorded, stored or seen by us. The App asks for camera permission only when you accept a video call, and your camera stays off until you switch it on; video ends when the game starts. The App asks for microphone permission only for voice chat, and you can decline it and still play. You can mute any player, block a player for the match, or report a player from the PLAYERS window; a report is prepared on your device for you to send to support@wheel-knowledge.com, and nothing is sent automatically.

Calls. A player who knows your email address can ring your phone to invite you to their lobby. To deliver the ring, we register your phone with Apple's or Google's push service and keep the token it issues, together with your call preferences: whether you allow calls (on by default; switch it off in Settings under ALLOW CALLS) and any players you have blocked. We look up the address a caller types only to deliver the ring, and the caller is never told whether that address exists, whether it allows calls, or whether it has blocked them. The token and your preferences are deleted with your account.

Sign-in record. Each time you sign in, we record the date and time, the IP address your device connected from, the device model and operating system, the app version and the language you chose, together with your account email address and display name. We keep this record to secure your account, to detect abuse and fraud, and to support you if something goes wrong. It is stored in our database in the United Kingdom region and is not shared.

Purchase record. When you subscribe, we record the store you bought from (App Store or Google Play), the product, the store's transaction identifier, the price and currency the store reports, and the purchase and expiry dates, together with your account email address. We never receive or store your payment card details.

Feedback you send us. Ukitumia dirisha la Maoni kwenye Programu, tunapokea ukadiriaji wa nyota na maandishi unayoandika, pamoja na jina lako la onyesho, toleo la programu, jukwaa lako na lugha uliyochagua. Anwani yako ya barua pepe haijatumwa na maoni. Maoni yanasomwa na sisi ili kuboresha mchezo. We publish a feedback item on wheel-knowledge.com only if you tick the consent box in the window, na kisha jina lako la onyesho tu, ukadiriaji, maandishi, tarehe na jukwaa huonyeshwa. Unaweza kuondoa idhini hiyo wakati wowote kwa kuandika kwa privacy@wheel-knowledge.com na tutaiondoa kwenye tovuti.

3. Jinsi tunavyotumia habari yako

Tunatumia habari yako kwa:

• kuunda na kusimamia akaunti yako na kukuthibitisha;
• kutekeleza mahitaji yetu ya umri wa 18+;
• kuendesha mechi, fuatilia maendeleo, na kuendesha vipengele vya mchezo;
• deliver a call when another player rings you, and honour your call preferences;
• dhibiti jaribio lako la bure na upatikanaji wa usajili;
• kuweka huduma salama, kuzuia unyanyasaji na udanganyifu, na kutambua na kurekebisha shida;
• soma maoni unayotutuma na, kwa idhini yako, kuichapisha kwenye wavuti yetu;
• kufuata majukumu yetu ya kisheria.

4. Msingi wa kisheria na jinsi tunavyosindikia habari yako

Watumiaji wa Uingereza na EU. Ambapo GDPR ya Uingereza au EU GDPR inatumika, tunategemea: utendaji wa mkataba (kutoa Programu na usajili wako); maslahi halali (kuweka huduma salama, kuzuia unyanyasaji, na kuboresha uaminifu); idhini (inapohitajika, kwa mfano arifa fulani); na wajibu wa kisheria (ambapo sheria inatuhitaji kusindike au kuhifadhi data).

Watumiaji wa Marekani. Tunashindika habari yako ili kutoa na kulinda Programu kama ilivyoelezwa katika sera hii. Hatuuza habari yako ya kibinafsi, na hatushiriki kwa matangazo ya tabia ya muktadha mbalimbali. Kulingana na hali yako ya makazi, unaweza kuwa na haki maalum za faragha, ambazo zimeelezewa katika Sehemu ya 8A hapa chini.

5. Kushiriki habari yako

Hatuuza maelezo yako ya kibinafsi. Tunashiriki habari tu na:

• Apple and Google, ambao wanachukua kuingia na kushughulikia malipo za usajili na ishara za umri kwenye majukwaa yao;
• service providers who host our servers and provide infrastructure on our behalf, under contract and only as needed to run the App;
• authorities or third parties ambapo tunahitajika kisheria kufanya hivyo, au kulinda haki zetu, watumiaji, au usalama wa huduma.

6. Uhamisho wa kimat

Tuna makao nchini Uingereza. Ambapo habari inahamishwa nje ya Uingereza au mkoa wako, tunachukua hatua kuhakikisha inalindwa na ulinzi sahihi kama inavyohitajika na sheria inayotumika.

7. Uhifadhi wa data

We keep your information for as long as your account exists. When you delete your account, we delete your sign-in records, your feedback, any purchase record, the phones you registered for calls and your call preferences from our servers, except where we are required to keep a specific record to meet a legal, tax, security, or fraud-prevention obligation, and then only that record for only as long as required.

8. Haki zako

Depending on where you live, you may have the right to access, correct, delete, or export your personal information, to object to or restrict certain processing, and to withdraw consent. You can delete your account and its data from within the App (Settings → DELETE ACCOUNT), or ask us to do it for you at wheel-knowledge.com/delete-account. To exercise any other right, contact us using the details below. You also have the right to complain to your data protection authority (in the UK, the Information Commissioner's Office, ico.org.uk).

9. Usalama

Tunatumia hatua nzuri za kiufundi na shirika kulinda habari yako. Hakuna mfumo uliosalama kabisa, lakini tunafanya kazi kulinda data yako na kupunguza upatikanaji wake.

10. Watoto

Programu ni kabisa kwa watu wazima wenye umri wa miaka 18 na zaidi. Haielekezwa kwa watoto, na hatukukusanya habari kwa ujuzi kutoka kwa mtu yeyote chini ya miaka 18.

11. Mabadiliko ya sera hii

Tunaweza kusasisha Sera hii ya Faragha mara kwa mara. Tutasasisha tarehe ya “Iliyosasishwa mwisho” hapo juu na, inapofaa, kukujulisha kwenye Programu. Matumizi yanayoendelea ya Programu baada ya mabadiliko inamaanisha unakubali sera iliyosasishwa.

12. Wasiliana nasi

Ikiwa una maswali yoyote kuhusu Sera hii ya Faragha au data yako, wasiliana na:

Wheel Limited 26 Barabara ya Cowper, Slough, SL2 1TQ, Uingereza Barua pepe: privacy@wheel-knowledge.com